Scallop Blog
  • Scallop Blog
  • 💼From the Desk
    • From CEO's Desk
      • The Evolution of Fintech: Global Trends and Future Prospects
      • Navigating Regulatory Challenges in the Crypto Space: Insights from a Fintech Pioneer
      • Regulatory Action Is Critical To Address The Immediate Risks In The Crypto Monetary System
      • Crypto Is The Future And Must Pass The Three Crucial Tests
      • Scallop’s 3 Commandments For A Safe And Secure Crypto Ecosystem
    • From CTO's Desk
      • Blockchain And The Convergence Of Banking And DLT
    • Updates
      • Scallop Obtains PSD Compliance For EU Banking Services
      • New Year’s Message from our CEO
      • Letter from the CEO: The Year Of New Beginnings
      • Scallop 2022: Our Year Long Journey With You
  • 📅Month-In-Review
    • 2021
      • June
      • July
      • August
    • 2022
      • January
      • February
      • March
      • April
      • June
      • July
      • August
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    • 2023
      • January
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      • March
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      • May
      • June
      • July
      • August
      • September
      • October
      • November
      • Scallop’s Year in Review 2023: A Chronicle of Engagements and Milestones
    • 2024
      • January Spotlight: Unveiling Excitement for the New Year
      • February Spotlight
  • 🤝Partnerships
    • Adlunam
    • Blockchain for Europe
    • Carbon
    • Ceffu
    • Chainlink
    • Elfin Games
    • Pendulum
    • Uno Re DAO
  • 🎙️AMA's
    • Scallop AMA (Jan 26th, 2023)
    • Scallop AMA (17th Feb)
    • Scallop AMA (10th March, 2023)
    • Scallop X Bitmart
  • 🎊 Competitions and Events
    • Competitions
      • Scallop “Double-Up” Christmas Competition
      • Easter Giveaway
      • Win 12,000 SCLP With Trick or Treat
      • Scallop x TOKEN 2049 London — Competition
    • Events
      • Scallop unveils Beta-Product and Ledger partnership at Token2049 London
  • ⁉️FAQs
    • Getting started
    • Scallop App
    • Scallop Banking Security
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  1. FAQs

Scallop Banking Security

At Scallop, our priority has always been to ensure the safety and trust of our valued customers. It has come to our attention that a small number of individuals have been engaging in fraudulent activities using our banking services. We want to assure you that we take these matters extremely seriously and have implemented a zero-tolerance policy towards any form of fraudulent behaviour.

Fraudulent activities not only harm the individuals directly affected but also undermine the integrity of our financial system. To combat this issue effectively, we have reinforced our security measures and have been working closely with law enforcement agencies to identify and bring these perpetrators to justice.

Our dedicated team of experts remains vigilant in monitoring any suspicious activities and proactively identifies potential threats. We have also implemented advanced fraud detection systems and have strengthened our internal protocols to provide an additional layer of security for our customers.

We strongly encourage you to remain vigilant and promptly report any suspicious or unauthorized transactions to our customer support team. By promptly reporting any concerns, you play a crucial role in helping us maintain a secure banking environment for all our customers.

To further enhance security, we recommend following these best practices:

  • Regularly review your account statements and transaction history for any unfamiliar or unauthorised activity.

  • Be wary of job offers or opportunities that involve transferring money on behalf of others, especially if they promise large sums of money for minimal effort.

  • Avoid sharing your bank account details or personal information with unknown individuals or organisations.

  • Educate yourself about the signs of money-muling and stay informed about the latest fraud techniques by visiting our website and reading our security guidelines.

  • If you suspect any money-muling activity or receive suspicious requests, promptly report it to our customer support team or to the appropriate law enforcement authorities.

  • Safeguard your personal and financial information by avoiding sharing sensitive details with unknown individuals or on unsecured platforms.

  • Utilise strong, unique passwords and change them periodically.

  • Keep your devices, including computers and smartphones, up to date with the latest security patches and antivirus software.

  • Be cautious of phishing attempts and do not click on suspicious links or download files from unknown sources.

  • Stay informed about standard fraud techniques by visiting our website and reading our security guidelines.

Rest assured, we are continuously investing in advanced technologies and employee training to maintain the highest level of security and protect your financial interests.

Should you have any questions or require further assistance, please do not hesitate to reach out to our customer support team at support@scallopx.com.

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Last updated 1 year ago

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